Notice
To all of our Marana Domestic Water consumers:
Our lobby is now open (Masks recommended) for in-person business, but also feel free to continue to make your monthly payments by:
2) dropping off payments in the blue drop box,
3) using the the drop-off slot in the side of the building,
4) the Marana Domestic Water website (more New News**) pay portal,
5) by phone (phone in fee of $3.50 applies).
Cash payments can be made at this time, but only for an even dollar amount, as we will not carry coins.
If you have any questions, please contact the office at 520-682-5027. Thank you.
Please stay healthy and safe.
Your Marana Domestic Water Team
**Our new website portal launched in May of 2022, please see below for information and tutorials regarding My Account access**
**If you use the My Account access on our website, please email (or call) and furnish a current email address for your service account**
ONLINE BILL PAY
New and Existing Customers: As of May, 2022
We are no longer able to use the Book/Account/PIN login profiles, so even existing Bill Pay users will need to create a new account!!
To get started please see the Customer Online Services Setup document and/or watch the quick video tutorial*
Use the “My Account” link in the navigation bar.
Attention!!!
The only authorized online bill pay is through our website.
DO NOT use doxo.
*You can also use the Bank Direct Payment Form for automated ACH debits from a checking or savings account
*Video Tutorial: (new account creation) click HERE
OFFICE HOURS
Monday-Thursday 8-4 | Friday Closed
CURRENT RATES
Marana Domestic Water Improvement District
Official Rate and Fee Schedule
| Rates Use (gal) |
Rate per 1000 gal. |
| Base* |
$37.84 |
| 0-1000 |
$1.76 |
| 1001-2000 |
$2.31 |
BOARD MEETINGS
All MDWID Board meetings are subject to the Public Open Meeting Laws of Arizona. The Board encourages public attendance and input at all of its meetings. Official postings of the meeting location, dates, times and Agendas may be viewed at: the District Office and Boardroom (16560 W. El Tiro Rd, Northeast corner of Anway and El Tiro); 7-Eleven/Speedway Store; and Rusty Nail Hardware, a minimum of 24 hours prior to each meeting.
Meetings are the 2nd Tuesday of each Quarter (currently March, June, September and December) @ 6:00 PM. More meetings may be scheduled as needed, with the same time, date and Agenda posting locations mentioned above.
NOTE:
Easements: Please clean your easements so that MDWID and your other utility companies have better access to the equipment that services your property. Under Arizona law it is the property owners responsibility to maintain the easements. Please remove trash and cut or trim the trees and brush
COMPANY MISSION STATEMENT
Marana Domestic Water Improvement District is a non-profit water provider for Avra Valley, AZ. We are dedicated to and empowered by the residents of our community.
We are a reliable company that strives to provide to our residents the most economical, pure and reliable drinking water that has been scientifically proven to be safe. We give unmatched customer service and assistance to our community.
As we continue to move into the future, we shall consistently maintain our moral and ethical industry and customer-centered standards, focus on teamwork within our organization, illustrate on-going community awareness, and provide the continual security of safe drinking water that our community has always entrusted to MDWID.
R.E.S.P.E.C.T.
Reliable:
We are dedicated to ensuring that we are reliable to servicing the needs of our community. We are dependable to each other for the betterment of the company. We take pride in our job duties, and hold ourselves accountable for the quality and efficiency of work performed.